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Manager, Support At Home


7 February, 2024 Full-time
  • Covetable key management position in home care services
  • Hobart, TAS location – employer of choice,aged care and disability services
  • Competitive remuneration and NFP packaging benefits


What do you get when you cross a baker with an octopus? Someone with their fingers in many pies!

The ‘octobaker’ we’re seeking for this essential role is a jack of all trades: someone capable, organised and efficient, but who thrives on change and diversity in their day to day working life.

In July 2025, an Australian Government mandate will merge home support programs and home care packages into one: ‘Support At Home’. So this unflappable, agile team player will boast numerous strings to their bow, managing very diverse services and client needs.

Of course, a resilient, empathic people manager with a growth mindset and eye for detail won’t be fazed in the slightest. Simultaneously juggling budget allocations, client complaints, mentoring and high volume calls? A piece of cake to this adroit, versatile ‘all-trades’ virtuoso!


Our Fixit person will be experienced working with standards in regulated sectors and across Government departments.

They’ll also possess:

  • Strong business acumen
  • Capability in complaints management
  • Good documentation (written) skills
  • Experience in staff management, mentoring and goal tracking

Reporting to the fabulous Executive Manager, the role entails:

  • Leading and managing a team of coordinators across diverse services including HCP, CHSP, home modifications and maintenance, OT and clinical
  • Ensuring delivery of efficient, compliant services to clients
  • Navigating healthcare systems
  • Managing budgets and financial reporting
  • Promoting brand awareness
  • Ensuring team is educated, trained and prepared ahead of aged care reforms
  • Maintaining high documentation standards – incidents, clinical governance, planning, reports, email comms etc.


A Tasmanian Employer of Choice, this large NFP NDIS provider has a deservedly excellent reputation for delivering tailored aged care and disability services that provide quality of life. Going from strength to strength, they’re building their size in addition to preparing for reform within the disability and aged care sector.

As Manager of Support At Home, you can also count on unlimited support at work from the warm, open and down to earth Executive Manager, fantastic executive team and highly engaged workforce.

You’ll also enjoy the multiple benefits of a wonderful organisation whose remit is to do good, including a fabulous salary and plethora of NFP perks, an abundance of growth, learning and development opportunities, and of course the many delights of living and working in beautiful Hobart.

For a multi-skilled multi-tasker, this is a career-defining role as a sponsor of meaningful aged care change. So if you can walk, talk, plan, act AND chew gum all at the same time, call PJ on 9144 4544 to chat about this unique role.

Or to apply, send your resume to

We’re good people who find good people.

(The official job offer will be made after the successful candidate has received the tick on relevant police and recruitment checks.